RETRO MPIRE

🎁 Gift Voucher

With a purchase of $100 or more, you'll receive a coupon for an additional 10% off your next purchase.

📦 Shipping

We process all orders within 24-48 business hours after purchase confirmation.

The estimated delivery time is 10 to 15 business days , depending on location and logistics demand.

Once your order is shipped, you will receive a tracking number so you can track its status in real time.

If you have any questions about the status of your shipment, please do not hesitate to contact us through our customer service.

🔄 Returns

At EC Playroom , we want you to be completely satisfied with your purchase. That's why we offer a 30-day return period from the date of purchase .

Conditions for a return:

✅ The product must be in its original condition, unused and with the packaging intact.
✅ Must include all accessories and manuals, if applicable.
✅ Proof of purchase or order number is required.

Classic Gaming Console with 20,000 Games

KEY FEATURES

9 Classic Emulators: Play games from PS1, Atari, MAME, SFC, FC, Kurar, GB, GBC, and MD systems

Crystal-Clear Graphics: Enjoy enhanced visuals on your 4K TV (1080p/720p) via HDMI

Wireless Freedom: Two 2.4G controllers for tangle-free gaming sessions

Massive Game Library: Instant access to 20,000 pre-installed retro classics

Modern Conveniences: Save progress, search for titles, and add your own games

Effortless Setup: True plug-and-play with no complicated configuration

Gaming for Everyone: Perfect for solo play, competitive matches, or multiplayer fun

WHAT'S IN THE BOX

1 Retro Mpire Console

2 Wireless Controllers

1 HDMI Cable

1 USB Receiver

1 HDMI Adapter

1 Charging Cable

1 64GB Micro SD Card (pre-loaded with 20,000 games)

COMMON QUESTIONS

🔹Why isn't my console connecting to the TV?

Ensure the game card is properly inserted. Connect the power cable to a standard 5V1A charger, not directly to the TV. If issues persist, our support team is ready to help!

🔹No signal showing on my TV?

The SD card may have shifted during shipping. Try removing and reinserting it. If that doesn't solve the issue, reach out to us for a quick replacement.

🔹Controller not responding?

Check that the USB receiver is properly connected. A solid light on the controller means it's connected; flashing indicates low battery. Also verify the P1/P2 switch is set correctly for your player position.

🔹Controller lights flash but won't connect?

Try fresh batteries first. If problems continue with new batteries, there might be an issue with your receiver. Contact us for troubleshooting or replacement.

🔹Controller keeps returning to the main menu?

This typically indicates low battery power. We recommend high-quality 1.5V batteries for optimal performance.

🔹Will this work with my 4K TV?

Absolutely! While the games themselves are in their original HD resolution (not native 4K), the console is fully compatible with modern 4K televisions.

🔹How do I exit a game?

Simply press Select and Start buttons simultaneously on your controller.

Why don't some games work?

We've tested 95% of the included games to ensure they run perfectly. A small percentage may have compatibility issues due to different versions of the original games.

OUR PROMISE

If you have any questions not answered above, our customer service team is just a message away. We typically respond within 24 hours and are always happy to help make your retro gaming experience perfect.

THE PERFECT GIFT

Looking for a nostalgic gift that delivers endless hours of fun? The Retro Mpire brings back cherished gaming memories with modern convenience - perfect for gamers of all ages who appreciate the classics!